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Author Topic:   RULE-MATE 1100 Pump Won't Shut Off

John Maloughney posted 11-18-2009 04:04 PM ET (US)
My RULE MATE 1100 pumped stopped working. My research found a broken wire and a blown fuse. I fixed the wire and replaced the fuse. Now the pump works but does not shut off. I also cleaned the float and float chamber; still the pump keeps running. Is there anything else I can do ?
weekendwarrior posted 11-18-2009 04:15 PM ET (US)
By memory, I believe there are usually 3 wires. battery positive (always on), battery negative and battery positive to the switch. This way the pump can turn on either automatically via the float, or via the switch. Are you sure you didn't mix up the wires?
jimh posted 11-18-2009 10:06 PM ET (US)
Is this pump supposed to be self regulating and turn itself on and off? Or is it supposed to be controlled by an external switch of some sort?
jechura posted 11-18-2009 11:02 PM ET (US)
The RULE MATE 1100 is a self regulating pump and identical to the RM 750 that I have on my boat but more gallons per hour. On my pump, in the beginning, I only hook it up in auto mode, but that proved to be unreliable. At first I thought it was the position of the pump in the live well, and, after repositioning, it the problem still persisted. The problem was that it would not come on no matter what the water level. I finally connected the third wire to a separate on-off switch to override the auto feature. My pump is hooked directly to the battery and on the return trip from New York, stopping for fuel the pump was running. Climbing in the boat and banging on the pump with no avail, I cut the auto wire and it stopped.
How the auto feature works per Rule:
The NEW eco-friendly Rule Mate series of Bilge pumps feature a solid state water sensing technology that eliminates the need for a separate float switch.
When water enters the bilge and reaches a certain height (2-3/4 inches) a sensor turns the pump on. After the water is pumped out, another sensor shuts the pump off.
The sensor’s unique “field effect” technology will only recognize water. If motor oil is present in the bilge, the sensor will not turn the pump on. The result is the most technically advanced and eco-friendly bilge pump available in the marketplace. It’s part of Rule’s continuing commitment to preserving our navigable waterways.
The new Rule Mates are available in 500, 750 and 1100 GPH models. Rule has been building bilge pumps for 30-years. The pumps are preferred by yachtsmen and commercial fishermen the world over.

Rule has a three year warranty on all their pumps. My pump had a 05 label on it and possibly putting it out of warranty. After 4 e-mails with the tech dept. trying to resolve the problem they ended up sending me a new pump stating that I could have bought old stock.
jimh posted 11-20-2009 09:55 AM ET (US)
It sounds like the cause of the pump running continuously is either
--malfunction of the pump, or
--error in wiring.
White Bear posted 11-20-2009 11:52 AM ET (US)
Perhaps it is just enough example of how far Rule's quality control has slipped.
Jerry Townsend posted 11-20-2009 05:56 PM ET (US)
--- or a failed/stuck closed switch. -- Jerry/Idaho
Newtauk1 posted 11-20-2009 10:11 PM ET (US)
Rule has moved most of its operations to Mexico.
Newtauk1 posted 11-20-2009 10:17 PM ET (US)
http://www.gloucestertimes.com/punews/local_story_153223954.html/ resources_printstory

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Author	Topic: RULE-MATE 1100 Pump Won't Shut Off
John Maloughney	posted 11-18-2009 04:04 PM ET (US) My RULE MATE 1100 pumped stopped working. My research found a broken wire and a blown fuse. I fixed the wire and replaced the fuse. Now the pump works but does not shut off. I also cleaned the float and float chamber; still the pump keeps running. Is there anything else I can do ?
weekendwarrior	posted 11-18-2009 04:15 PM ET (US) By memory, I believe there are usually 3 wires. battery positive (always on), battery negative and battery positive to the switch. This way the pump can turn on either automatically via the float, or via the switch. Are you sure you didn't mix up the wires?
jimh	posted 11-18-2009 10:06 PM ET (US) Is this pump supposed to be self regulating and turn itself on and off? Or is it supposed to be controlled by an external switch of some sort?
jechura	posted 11-18-2009 11:02 PM ET (US) The RULE MATE 1100 is a self regulating pump and identical to the RM 750 that I have on my boat but more gallons per hour. On my pump, in the beginning, I only hook it up in auto mode, but that proved to be unreliable. At first I thought it was the position of the pump in the live well, and, after repositioning, it the problem still persisted. The problem was that it would not come on no matter what the water level. I finally connected the third wire to a separate on-off switch to override the auto feature. My pump is hooked directly to the battery and on the return trip from New York, stopping for fuel the pump was running. Climbing in the boat and banging on the pump with no avail, I cut the auto wire and it stopped. How the auto feature works per Rule: The NEW eco-friendly Rule Mate series of Bilge pumps feature a solid state water sensing technology that eliminates the need for a separate float switch. When water enters the bilge and reaches a certain height (2-3/4 inches) a sensor turns the pump on. After the water is pumped out, another sensor shuts the pump off. The sensor’s unique “field effect” technology will only recognize water. If motor oil is present in the bilge, the sensor will not turn the pump on. The result is the most technically advanced and eco-friendly bilge pump available in the marketplace. It’s part of Rule’s continuing commitment to preserving our navigable waterways. The new Rule Mates are available in 500, 750 and 1100 GPH models. Rule has been building bilge pumps for 30-years. The pumps are preferred by yachtsmen and commercial fishermen the world over. Rule has a three year warranty on all their pumps. My pump had a 05 label on it and possibly putting it out of warranty. After 4 e-mails with the tech dept. trying to resolve the problem they ended up sending me a new pump stating that I could have bought old stock.
jimh	posted 11-20-2009 09:55 AM ET (US) It sounds like the cause of the pump running continuously is either --malfunction of the pump, or --error in wiring.
White Bear	posted 11-20-2009 11:52 AM ET (US) Perhaps it is just enough example of how far Rule's quality control has slipped.
Jerry Townsend	posted 11-20-2009 05:56 PM ET (US) --- or a failed/stuck closed switch. -- Jerry/Idaho
Newtauk1	posted 11-20-2009 10:11 PM ET (US) Rule has moved most of its operations to Mexico.
Newtauk1	posted 11-20-2009 10:17 PM ET (US) http://www.gloucestertimes.com/punews/local_story_153223954.html/ resources_printstory